Ray Group

About us

Specialist UX, AI and commercial expertise for teams building products people trust.

Ray Group is a UK-based group of five specialist agencies. We help product teams design, build and ship software grounded in how people think, feel and decide - from psychology-informed UX audits and MCP servers to branding and business tools.

Our agencies

What we do

We turn five specialisms into focused services, products and courses. Each agency owns one practice, so you work with specialists, and briefs that span disciplines can combine several agencies.

Why us

What makes us different

Most UX agencies stop at screens, and most AI consultancies skip the human. We do both, and we write down the method so it can be repeated.

  • Grounded in cognitive psychology and HCI

    Recommendations come from Human-Computer Interaction research and named cognitive biases - anchoring, loss aversion, overconfidence - not taste. Every finding points to an observable behaviour and a named pattern that fixes it.

  • Expertise encoded as MCP tools

    Our DeFi UX rubric, pattern library and cognitive-bias glossary ship as an MCP server, so AI agents in Cursor, Claude and CI can apply the same human-centred judgement our team does.

  • Design and engineering in one team

    We research, prioritise, design, engineer and deploy. You can hire us for the whole arc or just one part, without a hand-off between a design agency and a dev shop.

  • Built by people from finance and Web3

    The team has worked on BlackRock's Aladdin platform, DeFi engineering at Wintermute, and Google. We understand regulated, high-stakes products where a confusing interface costs real money.

  • Specialist agencies, one group

    Five agencies - UX, AI, Branding, Commercial, and Trading & DeFi UX - each with a clear scope. Pick the one that fits, or combine them for broader briefs.

Clients

Who we work with

Teams where users have to understand, decide and act - often with money on the line.

  • Trading, DeFi and FinTech teams

    Exchanges, perpetuals protocols, wallets and brokers that need clearer risk disclosure, safer defaults and better first transactions.

  • Product and design teams

    Teams building complex B2B, insurance or consumer products who want evidence-backed UX reviews or an ongoing UX retainer.

  • Engineering teams adopting AI

    Teams setting up agentic development - Cursor and Claude workflows, custom MCP servers, and agent-assisted code and UX review.

  • Founders and small businesses

    Founders who need brand direction, launch imagery, or simple tools for costs, profit, currency conversion and client pipelines.

  • Designers, engineers and traders

    Individuals levelling up through our self-paced courses in trading UX, visual design, software architecture, AI engineering and day trading.

Clients and previous collaborators include LANTERN, Direct Line, Churchill, OSTIUM, VEGA, ExchangeART and Chainlink Labs.

Clients & previous collaborators

Private Equity & Insurance

Web 3

Team

The team leading the group

We're led by practitioners across engineering, design and research. Engagements are led, and delivered, by the people you meet.

  • Madalina Raicu - UX Engineering Specialist

    Madalina Raicu

    UX Engineering Specialist

    HCI, University of Manchester · EthCC: cognitive biases and heuristics in DeFi

    Read bio
  • Ana Raicu - Operations & Strategy Director

    Ana Raicu

    Operations & Strategy Director

    Computer Science, Imperial College London · DeFi engineering, Wintermute

Read Madalina's full profile →

Process

How we work

A short, predictable path from first message to shipped work.

  1. 01

    Pick an agency or product

    Start with the agency that matches your brief, buy a product or course directly, or simply send us a message.

  2. 02

    Book a 30-minute call

    A free online meeting to understand your users, your product and what success looks like. We reply to messages within two working days.

  3. 03

    Agree a focused scope

    We propose a clear engagement - an audit, a build, a workshop or a retainer - with deliverables and timelines agreed up front.

  4. 04

    Research, design and build

    We work in your tools and repositories, scoring screens against our rubric, designing named patterns and shipping working software.

  5. 05

    Hand over and keep improving

    You keep the findings, components, MCP tools and documentation. Ongoing support is available through retainers.